MONEY BACK GURANTEE

• EVERY LESSON YOU HAVE WITH US IS COVERED BY OUR ‘MONEY BACK GUARANTEE’*
  ...for your peace of mind. Very few driving instructors offer this! We offer this as a Professional Driving Instructor. As we tailor your tuition to your individual needs you will always keep learning with us!
• WHAT IS YOUR ‘MONEY BACK GUARANTEE’?...
  ... Our money back guarantee is simple. As Latif khan ADI is a Professional driving instructor, we offer a professional service as such we are so confident in our teaching methods that we Guarantee you will learn something new and improve in every hour you have with us (we wont waste your money!).
• HOW DOES YOUR ‘MONEY BACK GUARANTEE’ WORK?...
  ... Our Money back guarantee works on trust! You trust us to provide you with the best tailored tuition and if at the end of the lesson you haven’t learned anything new or you feel your lesson was not worth paying for then we will not charge you for that hour... Simple.
• WHAT ARE THE TERMS AND CONDITIONS FOR THE ‘MONEY BACK GUARANTEE’?...
  ... As with all tuition under taken, their are general terms and conditions(click here for General T&C’s). Also their are additional terms and conditions for the ‘Money Back Guarantee’ (to cover us from the unfortunate few that ‘will try it on’!) these are :
  • You must inform the driving instructor at the end of the lesson your reason for not paying. Once you have paid and left the car, retrospective complaints will not be accepted.
  • If you are block booking or paying for a course of lessons, your ‘money back guarantee’ is per hour. You only receive a refund for that hour, not a whole course.
  • We reserve the right to discontinue your lessons if we do not agree with the reasons for not paying and you will be informed to find a new instructor.
  • The Money Back Guarantee does not cover the Practical Test day as before your test we will not be teaching you any thing new! We will just be preparing you and calming you down for your test!
  • The Money Back Guarantee does not cover our assessment lessons as part of the lessons will be ‘assessing’ your needs so its possible if your of a very high standard not learn much at the beginning of your assessment, the assessment is to allow us to asses your needs and tailor out tuition to you. Not all of the assessment lesson will be just assessment the idea is that after an initial assessment remedial training and advise will be imparted.

OUR GURANTEE

We guarantee to be professional, friendly and patient
To develop your driving skills quickly using a structured and affordable training package.

• Guaranteed Punctuality:
  Calm and patient approach: For some people the thought of learning to drive might be a little stressful – this is why we guarantee that your instructor will remain calm and patient at all times making your learning experience enjoyable and stress free.
• Guaranteed safety :
  We are passionate about improving road safety and as part of that we guarantee to provide a safe learning environment in our fully insured dual-controlled cars.
• Guaranteed Punctuality :
  In our busy world we recognise that your time is important. That's why we guarantee to start and finish all of your lessons on time. I we are ever more than 5 minutes late without prior notice, we won't charge you for your lesson.
• Guaranteed support:
  Whichever level of service you choose from us you will get our guaranteed support to help you to learn safely and pass the test.
• Guaranteed confidentiality:
  We recognise that your learning is private and personal to you. We guarantee never to discuss you progress with anyone else – nor will we ever share your personal details with any other company for business purposes without your full permission.